Products » Customer
Relationship Management
SioPro / CRM ( Customer
Relationship Management) is a Web-based system comprising numerous business
processes with the best in its class analytical and operational capability
to manage customer relationships.
The key to successful organization of sales is the access to potential
opportunities and information about the customers.
Availability of a means to manage the entire process is equally important.
Achieving high standards requires more detailed analysis of customers’
requirements and meeting these requirements with high quality services, in a
quick and easy manner.
SioPro / CRM drives down your trade and marketing costs, increases staff
efficiency and creates loyalty in customers.
The system is intended for companies which want to manage the sales process
from the point of initial contact with the client to the acceptance of
customer’s order and post-sale service and maintenance.
SioPro / CRM is a powerful analytical tool which helps you to focus on the
best opportunities, to personalize your messages and campaigns and to
enhance your work in real time.
Benefits for You and Your Customers:
Continuous communication between the company and its
customers.
Complete history and list of forthcoming activities for
every contacts.
Assignment of officer in charge to contracts or business
activity.
Definition of tasks and projects.
Follow of each task status.
Configuring, entry and management of customer orders.
Review of customers orders status in real time.
Different levels user access and assignment (monitoring) of
tasks.
Creation of offers.
Planning, execution and analysis of marketing campaigns.
Automatic generation of letters, offers, labels and other documents within
pre-set templates and system retrieved data.
Automatic generation and forwarding of e-mail messages to multiple contacts,
filtered by project or set of criteria.
Complete register of all operations performed in the system with information
about the date, hour, user and type of each
operation performed.
